Clevertech guarantees 24/7 technical support which is able to restore machines to perfect operational condition in a precise and timely manner.
Clevertech offers its customers intensive and customised training courses which meet the need to bring all systems up to full productivity immediately. The training program is composed of a classroom-based theory component, in addition to a practical component in direct contact with the machinery in the customer’s premises.
Clevertech is able to support its customers with a scheduled service program. Inspections are scheduled during the course of the year to check the condition of the systems’ mechanical and electrical components and software. The presence of dedicated technicians for all markets makes organisation fast and efficient, reducing the costs to customers and guaranteeing turnkey service.
Clevertech employs specialised technicians who, upon request, can provide on-site support at the customer’s premises. On-site support ensures that problems are fixed quickly thanks to the presence of specialised engineers at all Clevertech branches.
Clevertech provides its customers with access to a customised interactive catalogue which is available online. This online catalogue provides access to the latest exploded-view technical drawings of our machines, and provides direct access to the spare parts store section.
Our new mobile app gives customers direct contact with the company. Through this app it is possible to download the latest manuals for offline viewing, order spare parts with a simple click, and check prices and availability in real time.
The Clevertech team has developed a digital version of the service program, which can easily be installed on the customer's ERP system.
Clevertech has developed detailed video documentation which illustrates the maintenance tasks in a simple, intuitive manner, helping speed up the technicians’ work.